Delivery Policy:
All orders ship same day under these ideal conditions:
If the product and delivery place are same then product will be delivered on same day or next day.
If the product and delivery place are different then product will be delivered within 6 days to 9 days.
·
·
Our current order volume allows for your shipment to be
processed
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Order information is accurate and able to be verified via our
shipping provider
All orders ship via shipping
OGOSHIP or
Priority mail only. Any orders over 12 oz
must be upgraded to Priority Mail and may be subject to additional charges.
During periods of product launches or inventory updates after a
long absence of the product there may be additional load on our shipping queue.
Please allow us additional processing time to handle the large volume of orders
we may be dealing with.
Mcaservice’s return or exchange policy:
Dear customer, some simple restrictions have been placed in
order to replace or return the goods purchased from Mcaservice, which are:
·
All products sold on our website can be returned, in certain
cases, and 12 hours before the time of receipt. Hospital
items products (unless expired at the time of delivery) and personal products
(for example footwear, and garments) can be returned if it’s not the exact size
as per the order. Hardware products cannot be returned or exchanged.
·
Products that are fraudulent, counterfeit, defective or do not
conform to the specifications mentioned on the Mcaservive website may be
returned or exchanged.
·
The product must be returned in the original condition in which
it was received.
·
The process of refunding the value of the product to the
customer begins after the result of the quality inspection and acceptance of
the returned product. After completing the inspection process, you have the
right, dear customer, to receive the price of the goods that were returned in
the same way that it was paid.
·
All amounts paid are non-refunded in full without deducting any
fees such as card fees, shipping.
·
The price of the return will be refunded within ten days from
the date of accepting the return.
·
We may offer you a coupon for the value of the product to use in
any future purchase experience through Mcaservive the website.
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How to return or exchange products
In the case of registering a return request through our customer
service on the number recorded on our website and before the expiry of 12-24 hours from
receiving the request, and in the event that the request fulfils all the
conditions of return, our representative will receive the return from the
address registered with us.
Warranty
·
Some products have a warranty and the warranty period is
specified on the product page on the Mcaservive website.
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To benefit from the warranty, please submit the original invoice
to us via email
· The warranty does not include malfunctions resulting from misuse, improper installation, breakage, irregular electrical current, exposure of the device to liquid substances or computer viruses.
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We will deliver your orders to anywhere in India through the
company’s fleet and in the shortest delivery time.
·
You must sign the receipt of the product on the invoice and it
is an acknowledgment that you have received the products in full as indicated
on the invoice.
·
If you are not at the specified address, we will deliver the
order to any person at this address and sign it on the invoice electronically
or on the invoice copy.
·
If the address specified by you has been reached and you are
unable to deliver the order, please contact customer service to set another
date for the delivery of the order.
·
Shipments that have lost tracking will need to be investigated
with shipping OGOSHIP before
reaching out to us. We will make our best effort to find any lost mail items.
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Generally, items that have not received shipping updates for
several days are either truly lost or have issues with the shipping barcode on
the label.
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Many items will be delivered later than expected as they fall
back on the address written on the label instead of the barcode scanned by the
system. Please allow for an additional 7
business days since the last shipping update before.